外贸人的 WhatsApp Web
翻译与商机助手 Translator & deal assistant for export sales on WhatsApp Web

客户消息自动翻成中文Customer messages translated into Chinese automatically

• 打开聊天，译文自动出现在每条消息下方，标签写明是哪个引擎翻的。Open a chat and translations appear under each message, tagged with the engine used.
• 觉得不准，点 ⇄ 换一个引擎重翻这一条。Not sure about one? Click ⇄ to retranslate it with another engine.
• DeepL、通义千问 Qwen-MT、DeepSeek 三个引擎。一个出错（Key 无效、额度用完、服务故障），自动换下一个已填 Key 的引擎。Three engines: DeepL, Qwen-MT and DeepSeek. If one fails (invalid key, quota used up, outage), the next engine with a key takes over.
• 孟加拉语、哈萨克语等 DeepL 不支持的语言，自动交给 AI 引擎。Languages DeepL doesn't support, such as Bengali and Kazakh, go to the AI engines automatically.

中文、纯数字、表情和链接自动跳过，不消耗额度；翻过的句子本地缓存，不重复计费。Chinese text, numbers, emoji and links are skipped. Translated sentences are cached locally, so you aren't charged twice.

写中文，发外语，发之前先核对Write in Chinese, send in theirs, check before sending

• 在输入框写中文，点工具条上的“译”或按 Alt+T，中文换成客户的语言。Write Chinese in the message box, click 译 on the toolbar or press Alt+T, and it is replaced with the customer's language.
• 黄色回译框把译文再翻回中文，价格、数量、交期有没有走样，一眼就能看到。A yellow back-translation box translates it back into Chinese, so you can check prices, quantities and lead times at a glance.
• 术语表让专业词每次都译得一样，例如“塑壳断路器 = MCCB”。A glossary keeps technical terms consistent, for example 塑壳断路器 = MCCB.
• 插件从不替你发送消息。The extension never sends a message for you. 确认无误后，回车由你自己按。You press Enter yourself.

记住每个客户的语言，话术一键调出Each customer's language remembered, saved phrases one keystroke away

• 切换客户，发送语言自动跟着变。用 Chrome 自带的语言识别，不消耗翻译额度。Switch chats and the reply language switches with you. Detection uses Chrome's built-in language detector, with no translation quota used.
• 识别不对，或客户更习惯另一种语言，可以为这个客户手动固定。Wrong guess, or a customer prefers another language? Pin it for that chat.
• 在输入框输入 / 加关键词（如 /报价、/交期），插入事先存好的中文话术，自动翻成当前客户的语言。Type / plus a keyword (such as /报价 for quote or /交期 for lead time) to insert a saved phrase, translated into the current customer's language.

示例话术里的交期、付款比例、认证只是示例，用之前请改成你们公司的实际情况。The sample phrases' lead times, payment terms and certificates are examples only. Edit them to match your company before use.

一键把聊天整理成商机作战卡Turn a chat into a deal battle card in one click

• 点工具条上的“单”，DeepSeek 把当前聊天整理成一屏：热度和判断依据、阶段、预估金额、卡点、双方承诺、报价记录、缺失信息。Click 单 on the toolbar and DeepSeek sums up the chat on one screen: heat and the evidence for it, stage, estimated value, blockers, promises on both sides, price history and missing information.
• “下一步”附一条写好的中文消息，点“起草这条消息”就翻译成客户的语言填进输入框；缺失信息可以一键生成追问。The next step comes with a drafted message; one click translates it into the customer's language and puts it in the message box. Missing information gets one-click follow-up questions.
• 每一项都能查到出自哪条消息，没有依据的写“未知”，不瞎猜。Every item links to the message it came from. Anything without evidence says "unknown".
• 之后更新只发新消息，AI 的改动以建议形式出现，由你采纳；你手动改过的字段不会被覆盖。Updates send only new messages. AI changes appear as suggestions you accept or ignore, and fields you edited stay as you left them.

热度和金额是 AI 的估计，以聊天原文为准。作战卡只用 DeepSeek，需要填 DeepSeek 的 Key。Heat and value are AI estimates; the chat itself is the source of truth. Battle cards use DeepSeek only and need a DeepSeek key.

今日跟进：先处理最值钱、最急的客户Today's follow-up: the most valuable, most urgent customers first

• 所有作战卡按“预估金额 × 热度 × 紧急度”排序，每个客户写明排在这里的原因。All battle cards ranked by estimated value × heat × urgency, with the reason for each position.
• 你的承诺到期、客户等你回复太久时，弹出桌面提醒；每天早上推送一条早报。Desktop reminders when your promise is due or a customer has waited too long, plus a morning digest.
• 没点开的聊天也能提醒：插件会读取左侧聊天列表的未读数。Reminders work even for chats you haven't opened, using the unread counts in the chat list.
• 可以导出 Excel（CSV），发给同事或老板。Export to Excel (CSV) for your team or your boss.

排序和提醒都在你的电脑上计算，不消耗 Token。Ranking and reminders are computed on your computer, at no API cost.